How to order
To place an order all you have to do is to fill the customers’ form without neglecting the compulsory fields. Your customers’ account will then be set up. You could thus directly identify yourself for your future orders.
The payment can be carried in several ways:
– With secure PAY PAL system. Using a standard bankers’ card such as VISA, MASTERCARD, AMERICAN EXPRESS, MAESTRO, Etc…, with or without Paypal account. No additional fees for the customer.
– By bank transfer SEPA ( 33 member countries) ONLY IN EURO or international transfer ONLY IN EURO for non-member countries.
On CAISSE D’EPARGNE RHÔNE-ALPES BANK account N° IBAN: FR76 1382 5002 0004 2009 1095 810 et BIC: C E P A F R P P 3 8 2. Variable costs according to the bank and to the country giving the transfer order.
– By bank or Postal cheque drawn on a French bank. No additional fees for the customer.
Any delivery will be carried out once the payment is done and validated by the payment center. The sending is made by postal way in standard registered mail with a tracking number and proof of deposit at the address provided by the customer.
Shipping cost is offered for this mode of sending-off towards France and Europe.
But, out France and Euro zone, the best way to ship the order is by Express Shipping for an extra 27 Euros’ fee and a time limit delivery within a period of 5-8 working days. Out of Euro zone, shipments are eventually subjected to customs charges and taxes. Thsi is the complete responsability of the customer.
In case of return of goods within the legal 14-day period, the shipping costs are at the customer’s expense as well as the insurance in order to compensate for the possible loss, damage or theft of the goods. In case of non-return of the goods for one of these reasons, no refund will be made.
All details connected with the order, payment, delivery, money back, time limit are handled in the section General Terms of Sale.